Privacy Policy

At Cakrawala Bali Furniture & Interior, accessible from https://www.cakrawalabalifurniture.co.id/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.

1. Information We Collect

When you visit our website or contact us for a consultation/order, we may collect the following information:

  • Personal Identification Information: Name, email address, phone number, and shipping/billing address.

  • Order Details: Information regarding the furniture designs, dimensions, and preferences you share with us.

  • Technical Data: IP address, browser type, and cookies to improve your browsing experience.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process your orders and manage your account.

  • Communicate with you regarding project updates, invoices, and consultations.

  • Arrange shipping and delivery to your location.

  • Send promotional emails or newsletters (only if you have opted-in).

  • Improve, personalize, and expand our website features.

3. Data Protection & Security

We value your trust in providing us with your personal information. We implement a variety of security measures to maintain the safety of your personal data. Your information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties except for:

  • Logistics Partners: To ensure your furniture is delivered to the correct address.

  • Payment Gateways: To process secure financial transactions.

  • Legal Requirements: When required by law to comply with legal processes.

5. Cookies

Our website uses "cookies" to enhance the user experience. You can choose to disable cookies through your individual browser options. However, please note that some parts of the website may not function properly if cookies are disabled.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request that we correct any information you believe is inaccurate.

  • Request the deletion of your personal data from our records, provided it is no longer needed for legal or contractual obligations.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Changes are effective immediately after they are posted on this page.